Cloud Call Center
Our Cloud Customer Service platform allows any company to deliver service and support to customers. from anywhere with an internet connection, making it a very convenient option for businesses with remote employees. Thus our cloud call center offers many advantages, including flexibility, scalability, and cost-efficiency. Moreover, offers advanced features such as call routing, automatic call distribution, and real-time analytics that can help businesses improve customer service and respond to customer needs quickly and efficiently.
Cloud based Call Center Solution
With our Cloud based Call Center, we exceed customer expectations. as agents can reactively provide customers with any information or processes. Completely automate routine tasks and access call recording, speech recognition, predictive dialer, AMD, real-time reporting, and more. Our all-in-one solution that only requires an internet connection Integration with other tools like BI and CRM, with regular software updates. easily scalable and highly resilient.
Intelligent Call Routing
Easy to build call flows that ensure every call is routed to the best available agent based on repeat callers, agent skillsets, preferred time of day, and more
Reduced Handling Time
With easy prioritization, automation and screen pops, Voiso reduces manual tasks and helps you to achieve first call resolution
Unifies call, SMS, WhatsApp, Telegram, Instagram, and more in one tab. Now you can give your clients exceptional service in any channel they choose, and your agents a unified interface for cross-channel communication.
Our comprehensive Printing and Document Management solutions work seamlessly with our award-winning printers to maximize the technology investment and deliver measurable savings in the output environment. With capabilities allowing users to print securely from any location or device, designs smart, practical solutions simplify print management and reduce the burden on IT resources.